- 14 Abr 2024, 09:24
#1109988
RUS ENTERTAINMENT INC 868850140TA0001
AODA Self-Certified Accessibility Report
Question Answer
1 Does your organization have policies, practices and procedures on providing goods or services to people with disabilities? [O. Reg.
429/07, s. 3(1)]
YES
2 Does your organization use reasonable efforts to ensure that these policies are consistent with the principles of independence, dignity,
integration and equality of opportunity? [O. Reg. 429/07, s. 3(2)]
YES
3 Do your organization's policies address the use of assistive devices by people with disabilities to access your organization's goods or
services, or any available alternative measures that enable them to do so? [O. Reg. 429/07, s. 3(3)]
YES
4 Do your organization's policies, practices and procedures require your organization to take a person's disability into account when
communicating with the person? [O. Reg. 429/07, s. 3(4)]
YES
5 Does your organization permit people with disabilities to keep their service animals with them on the parts of your premises that are
open to the public or other third parties, except where the animal is excluded by law, and is this included in your policies, practices and
procedures? [O. Reg. 429/07, s. 4(2) & (7)]
YES
6 If a service animal is excluded by law from your premises, does your organization ensure that alternate measures are available to enable
the person to access your goods or services? [O. Reg. 429/07, s. 4(3)]
YES
7 Does your organization permit people with disabilities to enter the parts of your premises that are open to the public or other third
parties with their support person, and provide notice of any fee charged for the support person, and is this included in your policies,
practices and procedures? [O. Reg. 429/07, s. 4(4) (6) & (7)]
YES
8 Does your organization post a notice at a conspicuous place on your premises, on your website, or by another reasonable method, of any
temporary disruption in facilities or services that people with disabilities usually use to access your organization's goods or services,
including the reason, duration and any alternatives available? [O. Reg. 429/07, s. 5(1) (2) & (3)]
YES
9 Has your organization established and documented a process to receive and respond to feedback on how its goods or services are
provided to people with disabilities, including actions that your organization will take when a complaint is received? [O.Reg. 429/07 s.
7(1), (3) & (4)]
YES
10 Does your organization make information about its feedback process readily available to the public, including how feedback may be
provided (e.g. in person, by telephone, in writing, by email, on diskette or otherwise)? [O. Reg. 429/07, s. 7(1) & (2)]
YES
11 Does your organization ensure that the following people receive training about providing your goods or services to people with
disabilities: every person who deals with the public or other third parties on behalf of your organization, and every person who
participates in developing your organization's policies, practices and procedures on providing goods or services? [O. Reg. 429/07, s. 6(1)]
YES
12 Does this training include your organization's current policies, practices and procedures required under the Customer Service Standard
and all the topics listed in section 6(2) of the standard? [O. Reg. 429/07, s. 6(2) & (4)]
YES
13 Does your organization have a written training policy that includes a summary of the contents of the training and details of when the
training is to be provided, and does your organization keep records of the dates that training was provided and how many people were
trained? [O. Reg. 429/07, s. 6(5) & (6)]
YES
14 Does your organization post a notice at a conspicuous place on your premises, on your website, or by another reasonable method, that
the documents required by the Customer Service Standard are available upon request, and do you provide those documents in a format
that takes a person's disability into account? [O. Reg. 429/07, s. 8(1) & (2) & 9(1)]
YES
This is a copy of the report filed with the Government of Ontario on December 21, 2012 3:22:57 PM
Certification ID: SCR73123
AODA Self-Certified Accessibility Report
Question Answer
1 Does your organization have policies, practices and procedures on providing goods or services to people with disabilities? [O. Reg.
429/07, s. 3(1)]
YES
2 Does your organization use reasonable efforts to ensure that these policies are consistent with the principles of independence, dignity,
integration and equality of opportunity? [O. Reg. 429/07, s. 3(2)]
YES
3 Do your organization's policies address the use of assistive devices by people with disabilities to access your organization's goods or
services, or any available alternative measures that enable them to do so? [O. Reg. 429/07, s. 3(3)]
YES
4 Do your organization's policies, practices and procedures require your organization to take a person's disability into account when
communicating with the person? [O. Reg. 429/07, s. 3(4)]
YES
5 Does your organization permit people with disabilities to keep their service animals with them on the parts of your premises that are
open to the public or other third parties, except where the animal is excluded by law, and is this included in your policies, practices and
procedures? [O. Reg. 429/07, s. 4(2) & (7)]
YES
6 If a service animal is excluded by law from your premises, does your organization ensure that alternate measures are available to enable
the person to access your goods or services? [O. Reg. 429/07, s. 4(3)]
YES
7 Does your organization permit people with disabilities to enter the parts of your premises that are open to the public or other third
parties with their support person, and provide notice of any fee charged for the support person, and is this included in your policies,
practices and procedures? [O. Reg. 429/07, s. 4(4) (6) & (7)]
YES
8 Does your organization post a notice at a conspicuous place on your premises, on your website, or by another reasonable method, of any
temporary disruption in facilities or services that people with disabilities usually use to access your organization's goods or services,
including the reason, duration and any alternatives available? [O. Reg. 429/07, s. 5(1) (2) & (3)]
YES
9 Has your organization established and documented a process to receive and respond to feedback on how its goods or services are
provided to people with disabilities, including actions that your organization will take when a complaint is received? [O.Reg. 429/07 s.
7(1), (3) & (4)]
YES
10 Does your organization make information about its feedback process readily available to the public, including how feedback may be
provided (e.g. in person, by telephone, in writing, by email, on diskette or otherwise)? [O. Reg. 429/07, s. 7(1) & (2)]
YES
11 Does your organization ensure that the following people receive training about providing your goods or services to people with
disabilities: every person who deals with the public or other third parties on behalf of your organization, and every person who
participates in developing your organization's policies, practices and procedures on providing goods or services? [O. Reg. 429/07, s. 6(1)]
YES
12 Does this training include your organization's current policies, practices and procedures required under the Customer Service Standard
and all the topics listed in section 6(2) of the standard? [O. Reg. 429/07, s. 6(2) & (4)]
YES
13 Does your organization have a written training policy that includes a summary of the contents of the training and details of when the
training is to be provided, and does your organization keep records of the dates that training was provided and how many people were
trained? [O. Reg. 429/07, s. 6(5) & (6)]
YES
14 Does your organization post a notice at a conspicuous place on your premises, on your website, or by another reasonable method, that
the documents required by the Customer Service Standard are available upon request, and do you provide those documents in a format
that takes a person's disability into account? [O. Reg. 429/07, s. 8(1) & (2) & 9(1)]
YES
This is a copy of the report filed with the Government of Ontario on December 21, 2012 3:22:57 PM
Certification ID: SCR73123
